Our Guarantee

 

Carpet Cleaning Huntsville GuaranteeWhen we clean any surface, we’re not satisfied until it is spotless. We want to make sure that our Huntsville friends and neighbors are at least as satisfied as we are. In the event that you aren’t 100% satisfied with our cleaning services, contact us and we’ll make every effort in order to please you. We want to be your carpet cleaner for life, so we will work with you to ensure that you are thrilled with our service.

You have our word on it!

“I promise to use only the finest products and the best equipment to clean your carpets and fine furnishings. If you are not completely satisfied with any aspect of my work, call me within 10 days of the initial cleaning and I will return and re-clean any areas that you would like at no additional charge. If this fails to solve the problem, I will cheerfully refund your money on whatever part of the job you are not satisfied with. This warranty specifically excludes pet stains, stains caused by dyes, ink, paint, bleach spots, and color loss. Oil and grease spots on poly-based carpet fibers are excluded. Pre-existing conditions such as traffic lane gray due to texture loss, shading, pooling and pile reversal are not conditions that are correctable by cleaning and are, therefore expressly excluded from this warranty.”

Thirty Day Guarantee Against Permanent Stains

Clients who invest in our Stain Guard Fabric Protectant receive a thirty day guarantee against permanent stains. This guarantee ensures that if you drip, drop, or spill anything on your protected carpet or upholstery within thirty days after the application of our protectant, and you can’t eliminate it with our spot cleaner, contact us and we’ll eliminate the spot for you. If we aren’t able to remove the spot, we’ll issue a refund for the price of the stain guard protectant we applied. This warranty specifically excludes pet stains, stains caused by dyes, ink, paint, bleach spots, and color loss. Oil and grease spots on poly-based carpet fibers are excluded. Pre-existing conditions such as traffic lane gray due to texture loss, shading, pooling and pile reversal are not conditions that are correctable by cleaning and are, therefore expressly excluded from this warranty.

If you’re ready to experience Heaven’s Best cleaning from a local cleaner that you can trust, call me now at (256) 361-7599, or fill out our online form.

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